Boost Your Career with OPERA Training

handhotel Industries across the globe are leveraging complex but efficient technologies to improve processes and increase customer satisfaction. The hospitality industry is no exception. If you have your sights set on a career in hospitality, you will need proficiency in one particular software package to prove your value to potential employers: OPERA Property Management System (PMS).

OPERA PMS is used by a wide variety of hotels on a daily basis. The system covers a range of operational functions in one program, making hotel operations smooth and seamless.

OPERA V5 offers numerous features and benefits to hotels, including:

Reservations — Block, update, track deposits, log cancellations, log confirmations, note wait lists, and note room sharing for individuals and groups using this module.
Rate management — Set and automate regular rates, set and automate individual quotations, analyze current revenue, and analyze potential revenue. This module integrates with a number of important applications.
Profiles — Learn to create and manage contact information and preferences for a variety of guests for easy look-up in the future.
Front desk — Manage wake-up call requests, guest messages, room blocking, and other important details.
Back office interface — All the important hotel operations data and statistics are recorded and housed here. You’ll need to know how to access, update, and transfer the information.
Room management — Keep track of maintenance, housekeeping, and facility management with ease.
Cashier — This module keeps your hotel in business! You’ll post charges, make adjustments, manage deposits and settlements, and much more.
Accounts receivable — Fully integrated with the database, you’ll manage billing, invoices, account aging, and more once you master this important module.
Commission — Learn to calculate, process, and follow up on various types of payments via check or electronic funds transfer (EFT).
Reports — Over 360 standard customizable reports await you in this module.
Fully configurable interface — Your property can customize modules, features, and priorities according to need. The more you understand these capabilities, the more benefit you can bring your employer.
Global perspective — Our global economy requires global accommodations — from multiple languages to multiple currencies and address formats.
Hospitality system interfaces — Networking with a number of third-party hospitality systems is key to effective property management. An understanding of OPERA’s interfacing capabilities is paramount.
OPERA Xpress — OPERA Xpress is a scaled-down edition of the same system for smaller properties or those with limited services. Xpress training increases your employability bandwidth.

Learning OPERA V5 requires technical expertise and training. Understanding the ins and outs of this system can boost your career by saving your employer weeks of delays — they can put you right on the job!

Reception Academy offers an accelerated one-week hotel procedures and OPERA V5 course focused on getting you up to speed on the property management system, specifically for front-of-house positions. Contact us today to get a head start on your career development:

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